Terms and conditions

Last Updated: May 1, 2025

1. Acceptance of Terms

By accessing or using the ChirpPing service ('Service'), provided by [Your Company Name] ('we', 'us', 'our'), you agree to be bound by these Terms of Service ('Terms'). If you disagree with any part of the terms, then you may not access the Service.

2. Description of Service

ChirpPing provides a platform for users to monitor Twitter content based on keywords, usernames, hashtags, and other criteria using their own Twitter API Credentials. The Service may include features like AI-powered content processing and email notifications.

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and any other credentials used to access your account. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. User Responsibilities

You are solely responsible for:

  • Ensuring your use of the Service complies with all applicable laws, regulations, and the Twitter Terms of Service, Developer Agreement, and Policy.
  • Obtaining and maintaining your own valid Twitter API Credentials.
  • The security and confidentiality of your Twitter API Credentials. You agree not to share your Credentials with unauthorized parties.
  • The monitoring rules you configure and the consequences of monitoring based on those rules.
  • Not using the Service for any illegal or unauthorized purpose.

5. Twitter API Credentials

You grant ChirpPing permission to securely store and use your provided Twitter API Credentials solely for the purpose of providing the Service's core monitoring functionality on your behalf. We will take reasonable measures to protect your Credentials but are not liable for any breaches originating from Twitter's platform or your own handling of the Credentials. You represent and warrant that you have the right to provide these Credentials to us and that our use of them according to these Terms does not violate any third-party rights or Twitter's policies.

6. Content Monitoring and AI Processing

The Service fetches content from Twitter based on your rules. This content belongs to the original creators and is subject to Twitter's policies. We may use third-party AI services to process fetched content for summarization or insights. While we strive for accuracy, we do not guarantee the accuracy, completeness, or usefulness of fetched or AI-processed content. You use such content at your own risk.

7. Subscription Plans and Payment

Access to certain features of the Service may require payment of subscription fees. All fees are non-refundable except as required by law or as explicitly stated. Subscription plans, features, and pricing are subject to change. Payment terms, renewals, and cancellation policies will be specified at the time of purchase and are handled by our third-party payment processor ([Specify Payment Processor]). You are responsible for all applicable taxes.

8. Intellectual Property

The Service and its original content (excluding content fetched from Twitter or provided by users), features, and functionality are and will remain the exclusive property of [Your Company Name] and its licensors. Our trademarks may not be used in connection with any product or service without our prior written consent. Content fetched from Twitter remains subject to the intellectual property rights of its respective owners.

9. Prohibited Conduct

You agree not to engage in any of the following prohibited activities: (i) using the Service for any purpose that violates laws or regulations; (ii) attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Service; (iii) using the Service in a way that violates Twitter's Terms of Service or policies; (iv) submitting false or misleading information; (v) attempting to scrape or collect data from the Service beyond its intended use.

10. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms. If you wish to terminate your account, you may simply discontinue using the Service or contact us. Upon termination, your right to use the Service will immediately cease.

11. Disclaimers of Warranties

The Service is provided on an 'AS IS' and 'AS AVAILABLE' basis. Your use of the Service is at your sole risk. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

12. Limitation of Liability

In no event shall [Your Company Name], nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, including your Twitter API Credentials, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

13. Indemnification

You agree to defend, indemnify and hold harmless [Your Company Name] and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) your violation of any law or the rights of a third-party, including your use of Twitter API Credentials in violation of Twitter's policies.

14. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction, e.g., State of California, USA], without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

16. Contact Us

If you have any questions about these Terms, please contact us at: support@chirpping.io.